POF.com Company Contacts

Do you need some help with POF? Whether it's a question, concern, or technical issue, the POF team might be able to provide assistance. Find out who to contact and how to get in touch here.

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Dating POF.com Company Contacts

Address: 8750 N. Central Expressway, Ste 1400, Dallas, TX 75231, USA

POF.com Company Contacts Details

POF.com Company Contacts
Pof Company Contacts - GetListing
Pof Account Assist - GetListing
Dating Pof Issues Help - GetListing

Business Hours

Business Days Working Hours
Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 09:00 AM - 12:00 PM
Sunday: 09:00 AM - 12:00 PM


Need help with POF? Follow this guide to find out how to contact the POF team and get assistance with any issue you may be facing.

Check POF Help Center

Before you contact POF, be sure to check their Help Center.

This is a great starting place for troubleshooting and if you can find the information you need without needing to wait for an answer.

The Help Center contains product-specific articles, useful tips, tutorials, and more to help you use POF the right way.

Read more: Fixed Can't Login to POF or Plenty of Fish Login Problems

Contact via Email

If you need more assistance, you can contact POF via email.

You can expect a response to your inquiry within 24 hours of submitting your request. To use their contact form, provide your email address and the topics related to your query.

Be sure to include as much detail as possible in the form so POF can deliver a quick and accurate response.

Contact the Support Team by Phone

The POF customer support team can also be reached by phone.

To reach the help center, dial +1-888-536-4219 and then select a number from the options presented to you on the call.

Please note that this customer service phone line is only available Monday - Friday during normal working hours (9am - 7pm EST).

Reach Out Through Social Media

Another way to contact POF for help is through social media channels.

POF has an active presence on both Twitter and Facebook, so if you have any issue or question you can reach out to them there.

Additionally, there are many helpful forums available on the Internet where users may be able to provide assistance or advice regarding your concerns.

Submit a Request on POF's Website

On POF's main website you can submit topics such as account concerns and dating advice inquiries.

You'll be asked to provide information such as your email address and the topic of inquiry. After submitting a request, representatives from the POF team will review it and respond accordingly.

POF.com Other Info

  • POF Address
    Cancellation Department P.O. Box 25472 Dallas, TX 75225, USA working hours (9am - 5pm EST)
  • Corporate Office Address
    Main Office Plentyoffish Media ULC PMB 670 142-757 West Hastings Vancouver, British Columbia V6C 1A1 Canada working hours (9am - 7pm EST)
  • Visit contact page
    https://help.pof.com/hc/en-us POF Help center 24/7 Online
  • MTCH Technology Services Limited
    Plenty of Fish WeWork Charlemont Exchange 42 Charlemont Street Dublin 2, D02 R593 Ireland Ireland Office

FAQ's for POF.com

To contact the POF.com help and support team, you can do the following:

Visit the POF.com website (https://www.pof.com/) and click on the "Support" link at the bottom of the page. This will bring up a list of frequently asked questions and answers that may be able to help you with your issue.

★ If you are unable to find a solution in the Help Center, you can contact POF.com support by clicking on the "Contact Support" button at the bottom of the Help Center page. This will bring up a form that you can fill out to send a message to the support team.

Contact POF.com support via social media. POF.com has official accounts on Twitter and Facebook. You can send a message to these accounts for help with your issue.

★ Try calling POF.com support at +1-888-536-4219. This is a toll-free number that is available from 09:00 AM - 05:00 PM , Monday through Friday.

You can also try reaching out to the POF.com team through the in-app support feature. To do this, open the POF.com App and tap on the "Profile" icon in the bottom right corner.

Then, tap on the "POF.com Support" option. This will bring up a list of common issues that you can select from. If you don't see your issue listed, you can tap on the "Something Else" option and follow the prompts to send a message to the support team.

Here are some best practices for contacting a technical support team:

  • Gather as much information as possible before contacting technical support. This may include the model and serial number of the product, the version of any software you are using, and any error messages you are receiving. Having this information readily available will help the support team resolve your issue more quickly.
  • Be clear and concise when explaining the issue. Describe the problem in as much detail as possible and provide any relevant context.
  • Follow the technical support team's instructions carefully. If they ask you to try a specific troubleshooting step, make sure to follow it exactly.
  • Keep a record of your communication with the POF.com technical support team. This may include the date and time of your contact, the name of the representative you spoke with, and a summary of the conversation. This can be helpful if you need to follow up on the issue or escalate it to a supervisor.
  • Be patient and polite. Technical support team members are there to help you, and they are often dealing with many customer inquiries at once.

By following these best practices, you can help ensure that your issue is resolved as quickly and efficiently as possible.

If you are unhappy with your call to customer care, there are a few steps you can take:

Try to resolve the issue with the representative you spoke with. Explain your concerns and ask if there is anything they can do to address the issue.

If you are unable to resolve the issue with the initial representative, ask to speak with a supervisor. A supervisor may have more authority to resolve the issue or offer a solution that is more satisfactory to you.

» If you are still not satisfied after speaking with a supervisor, consider escalating the issue to the company's management team. You can often find contact information for the management team on the company's website or by calling their customer service line and asking to be transferred.

If you are unable to resolve the issue through these channels, you may want to consider seeking assistance from a third party, such as a consumer protection agency or a mediator.

By following these steps, you may be able to get a resolution to your issue and improve your overall experience with the company's customer service.

GetListing is a company that provides tools and resources to help customers interacting with customer service teams more easily. They offer a variety of services, including:

  • A database of phone numbers and other contact information for various companies, including POF.com
  • Tips and strategies for navigating automated phone menus and getting through to a live representative
  • A platform for customers to share their experiences with customer service and rate the service they received
  • Tools to help customers track and manage their customer service inquiries, including the ability to schedule follow-up reminders

GetListing can be a useful resource for customers who are trying to reach pof-com's customer service team, or any other company's customer service team.

By using GetListing's tools and resources, customers may be able to get in touch with a representative more quickly and easily, and get the help they need with their issue.

Latest Issues submitted by POF.com Users

  • Issue.1: My account got charged after canceling
  • Issue.2: Please Fix my pof with agent phone number
  • Issue.3: Because i paid for 1 year subscription and it didn't show to my pof account

POF.com Office Location

Latest POF.com Company Contacts (Video)

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