How Do I Contact Customer Care to Fix Account Issues?

EliteSingles is a popular dating website for you to host a long-lasting relationship.

But, like any other website or app, you may face technical issues using EliteSingles. It could be anything from login problems, and payment issues, to profile deactivation.

If you are experiencing any issues with your account. Contact to resolve them.

This blog will discuss how to contact Elite Singles customer care. And the various ways to fix your account issues faster.

Elitesingles Care - GetListing

Mar 28, 2023 Dating 10 min read 0 Comments 256 Views

Contacting EliteSingles Customer Care to Fix Issues, Cancel Membership, and Get a Refund.

To contact Elite Singles' official support team, you can use any of the following methods:

  1. Email Support: You can email customer care at [email protected]. Describe your account issue and include your account ID and email address.
  2. Chat Support: also offers a live chat option. This is the quickest and most convenient way to resolve your account issues. Access chat support through the 'Help' section on the homepage.
  3. Phone Support: If you prefer to speak to someone directly. EliteSingles phone number is the best method! Call their customer care team at 1 (800) 318-0612.
Methods to Contact Elitesingles Customer Care
All Methods to Contact Elitesingles Customer Care

All Possible Ways to Contact EliteSingles Customer Care

Yet, suppose you need assistance with your account or have questions. In that case, there are several ways to contact their customer service team. In this article! We'll cover all the possible ways to connect with EliteSingles customer care.

By Phone Number

The most direct way to reach the customer care team is by calling their phone number. You can call them at 1 (800) 318-0612. This contact method requires immediate attention.

Through Email Support

If you prefer to write down your concerns. You can reach the EliteSingles customer care team via email. You can email [email protected], and they will respond to your inquiry as soon as possible.

Elite Singles FAQ Section

Before contacting the customer care team. It's always a good idea to check their FAQ section. This section has several frequently asked questions that could answer your query.

The FAQ section or FAQ's page URL is at the bottom of their home page.

By Chat Feature

Another way to contact the EliteSingles customer care team is via their chat feature. They offer a live chat service! Where you can talk with a customer care representative in real-time.

The chat icon can be found on the bottom right corner of their website.

Through Social Media Accounts

EliteSingles has also created social media accounts to help customers. You can direct messages! Through Facebook and Twitter by searching for their official page.

In conclusion, depending on your preference. Elite Singles has provided several ways to contact their customer care team. You can reach them by phone, email, FAQ section, chat feature, and social media accounts. If you have any concerns or questions! Don't hesitate to contact the Elite Singles customer care team using these methods. They are always happy to assist you.

EliteSingles Customer Care Help: Fixing Your Account Issues

Once you have connected to customer care. They will guide you through fixing your account issues.

Fix Issues by EliteSingles Customer Care
Fix Issues by EliteSingles Customer Care

Here are some common account issues and how to resolve them:

☞ Login Problems:

If you cannot log in to your account, try resetting your password first. If this does not work, contact EliteSingles customer care for further help.

☞ Payment Issues:

If you need to change your credit card numbers or dispute a charge! Call to make changes to your account information. Get in touch with company support staff to update your account details.

☞ Profile Deactivation:

If you wish to deactivate your profile temporarily or permanently. You can do so through your account settings. If you have issues to deactivating your profile! Contact Elite Singles customer service for assistance.

EliteSingles customer care is always available to help! Resolve any issues with your account. By contacting them, you can ensure a seamless experience on the app and find your ideal partner. Resolving complex issues may take time. So, be patient and follow their instructions carefully.

Can I Cancel My Membership? is a popular dating site that offers a premium membership for its users.

However, sometimes you might want to cancel your subscription. Perhaps! Because you have found your perfect match or don't find the service you like. This blog will guide you through canceling your EliteSingles membership! And provide you with important customer care and support information.

Cancel My EliteSingles Membership
How do I Cancel My EliteSingles Membership?

Canceling your membership is a straightforward process. You can do it on the website or through the mobile app. To cancel your subscription, follow these steps:

  1. Go to the official Elite Singles website and log in to your account.
  2. Click on your profile picture to access the drop-down menu.
  3. Choose "My Account" from the drop-down menu.
  4. Go to "Membership" and select "Cancel."
  5. Answer the cancellation survey, and then click "Continue."
  6. Follow the on-screen instructions to complete the cancellation process.

Suppose you have any issues canceling your membership. In that case! You can contact the Elite Singles customer care representative using the above methods.

Elite Singles' customer service & support are available through their website, email, or phone. To find customer service information on the website, go to the "Help" section and click "Contact us." You can then select your issue! And choose your preferred contact method, Either by email or phone.

EliteSingles customer care is available 24/7! And you can contact them by phone at 1-844-875-4558. They also have a dedicated phone line for international clients, +44 203 868 2730. If you prefer to email them, visit their website and complete the contact form.

What Is the Cancellation Period for

If you are a user of And wondering when you must cancel your account? We summarize their cancellation policy below.

Cancellation Period For EliteSingles
What Is The Cancellation Period For EliteSingles?

Some important points! That helps you to learn more about refund policies:

  1. Firstly, let's talk about EliteSingles' customer care and support. They pride themselves on providing top-notch customer service to their users. Suppose you have any questions or issues regarding the cancellation process. In that case, you can contact the Elite Singles official customer service team via phone or email.
  2. If you prefer to call, the Elite Singles phone number is easy to find on their website. Their friendly representatives are available to assist you with any concerns. You can also email their support team for a written record of your communication.
  3. Now, let's move on to the cancellation period for EliteSingles. The cancellation period for varies depending on your chosen subscription plan. For their Premium Light 3-month subscription, the cancellation period is 14 days. For their Premium Classic 6-month and Premium Comfort 12-month subscriptions! The cancellation period is 28 days.
  4. It's essential! Note that the cancellation period starts when you sign up for the subscription. If you decide to cancel within the cancellation period, you are entitled to a full refund. Suppose you cancel after the cancellation period has expired. In that case! Your subscription will be terminated at the end of the current subscription period.
  5. To cancel your EliteSingles subscription. Log into your account and go to the "My Account" section. Select "Cancellation" and follow the instructions provided. Contact their customer service team for assistance! If you have issues canceling your subscription.

The cancellation period varies depending on the subscription plan. And you can cancel your subscription through your account settings. If you have any questions or issues! Don't hesitate to contact customer care via their phone number or email for help.

How To Get a Refund from Customer Care Representative?

Steps to get a refund from

Get Refund From EliteSingles
How to Get Refund From EliteSingles Customer Care?

If unsatisfied with the Elite Singles service. You can cancel your subscription and request a refund. Here are the steps to follow:

Step 1: Access the EliteSingles website

To initiate the refund process! log in to your account and click on the "Profile" icon at the top of the page. Select the "My Account" option to access your account settings.

Step 2: Click on "Membership"

Once on your account settings page, click the "Membership" option. Here you will find information about your subscription.

Step 3: Cancel your subscription

To cancel your subscription, select the "Cancel Subscription" option. EliteSingles will then ask you to provide a reason why you wish to cancel.

Step 4: Submit a refund request

After canceling your subscription! Complete the refund request form to request a refund for the remaining days of your subscription.

Step 5: Wait for approval

EliteSingles will review your refund request! And check if you have met their refund policy's terms and conditions. The process may take several days before you receive a confirmation email from the customer care team.

Read Carefully About (The Refund Policy of

Refund Policy Of EliteSingles
Read Carefully About: Refund Policy Of EliteSingles offers a refund to users based on their refund policy. They have the following policies in place:

  • Cancellation within 14 days - Users who cancel their subscription within 14 days of purchase. But have not communicated with any of their matches will receive a full refund.
  • Cancellation after 14 days - Users who cancel their subscription after 14 days. But have not communicated with any of their matches will receive a partial refund.
  • Change of mind - If you've changed your mind about the subscription and have not used the service, you're eligible for a full refund.

Also, learn this article: How to Delete Your Account.

How To Reactivate Account Through EliteSingles Customer Care?

If you've been using Elite Singles! for a while and cannot access your account, don't fret.

Reactivate Account Through EliteSingles Customer Care
How to Reactivate Account through EliteSingles Customer Care?

You can take a few simple steps to reactivate your account and get back to searching for your perfect match.

  • One of the first things you should do is contact Elite Singles customer care or support. They have a dedicated customer service team. That can assist you with any account-related issues, including reactivating your account. You can reach them through multiple channels, including email, live chat, and phone.
  • To contact Elite Singles customer care, visit their website and click the "Contact Us" option. From there, you can choose your preferred contact method! And provide your account information to the customer service representative. They will guide you through reactivating your account and answer any questions.
  • Suppose you prefer to call EliteSingles customer service. In that case, you can reach them at their phone number, which is available on their website. Make sure to have your account details ready before you call. This will speed up the process and allow the customer service representative to assist you more efficiently.
  • In addition to contacting Elite Singles customer care or support! You can do other things to reactivate your account. First, check your email inbox for any messages from Elite Singles. As they may have contacted you regarding your account status. If you find such a message, follow the instructions to reactivate your account.

If you don't find any messages from Elite Singles, try logging into your account using a different browser or device. Sometimes, technical issues can prevent you from accessing your account. Switching to a different browser or device can solve the problem.


Additionally, if you require assistance! Don't hesitate to reach out for official EliteSingles customer care whenever needed. offers a refund to users based on their refund policy. To initiate the refund process, follow the steps outlined in this blog post. Ensure that you abide by the terms and conditions of the refund policy that Elite Singles offers.

Suppose you follow the guidelines and meet the terms and conditions of the refund policy. In that case, you can expect a refund to be processed within several days.

If you're having trouble accessing your Elite Singles account or want to reactive it. Contact their customer care or support team for assistance. They are available through multiple channels, all possible methods described in this blog. Be prepared to provide your account details! And follow their instructions to reactivate your account successfully. With patience and persistence, you'll return to using the site in no time.

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Gary Thomas is a talented content writer specializing in Dating and Relationship related topics. He is an expert in his field and has written for for several years. Author ...[Read full bio]


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